About Me
I am a B.Sc. Psychology graduate with NYSC experience supporting clients in a professional healthcare environment. I bring strong communication, active listening, problem-solving, documentation, and customer-care skills. I am building my expertise in customer support, CRM tools, and remote communication and I am eager to contribute to a customer-focused team.
Experience
NYSC Corps Member – Assistant Psychologist
Nigerian Navy Reference Hospital | 2024–2025
- Supported clients through professional, empathetic communication.
- Listened carefully to concerns and helped provide appropriate support.
- Maintained accurate and confidential client records.
- Documented information and supported timely follow-up.
- Worked professionally with healthcare team members in a busy environment.
Skills
Customer SupportCustomer CareLive Chat Support
Active ListeningProblem SolvingDe-escalation
CRM & TicketingEmail SupportDocumentation
Google WorkspaceMicrosoft OfficeSlackZoom
Education
B.Sc. Psychology – Second Class Upper Division
Imo State University, Owerri | 2018–2022
Contact
Email: chisomokonkwo24@gmail.com
LinkedIn: linkedin.com/in/chisom-okonkwo-0591913b1
GitHub: github.com/chisom-priscilla